This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase on thecouchco.com where we sell furniture, artifacts, home décor items, and related lifestyle products.

1. Information We Collect

1.1 Personal Information

When you visit, register, or make a purchase on our website, we may collect:

• Full Name

• Email Address

• Phone Number

• Shipping & Billing Address

• Payment Details (handled securely by third-party payment gateways)

• Order History & Preferences

• Details submitted through our contact or support forms

1.2 Automatically Collected Information

We also collect:

• IP address

• Browser type and device information

• Pages visited

• Time spent on the website

• Cookie and tracking data for analytics & improvement

2. How We Use Your Information

We use your information to:

• Process orders and deliver furniture & décor products

• Provide customer support and order updates

• Manage returns, refunds, and exchanges

• Improve website performance and product offerings

• Send promotional offers, updates, or newsletters (only if you opt-in)

• Detect fraudulent transactions and enhance security

• Understand customer behavior to improve our services

3. Cookies & Tracking Technologies

We use cookies to:

• Remember your cart items

• Personalize browsing experience

• Understand user behavior

• Improve website functionality

• Display relevant product recommendations

You may disable cookies in your browser settings, but some features may not function properly.

4. Sharing Your Information

We do not sell your data to anyone.
However, we may share your information with trusted partners for business purposes:

We may share data with:

• Payment gateways for secure processing

• Courier companies & shipping agents to deliver products

• Analytics tools (Google Analytics, Meta Pixel) for performance insights

• IT service providers for website security and maintenance

• Legal authorities, if required to comply with the law

All partners are required to protect your data.

5. Payment Security

• All payments are processed through trusted, fully secure payment partners.

• We do not store your full card details on our website or servers.

6. Data Protection & Security

We use advanced security measures to protect your data from:

• Unauthorized access

• Data breaches

• Misuse or alteration

However, no online platform is 100% risk-free, and we encourage safe practices online.

7. Your Rights

You may request:

• Access to the personal data we hold

• Correction of inaccurate details

• Deletion of your data

• Opt-out from promotional emails

• A copy of your stored information

Contact us via:
info@perfectpieces.co

8. Retention of Information

We retain your data only as long as necessary to:

• Fulfill your orders

• Provide customer service

• Meet legal obligations

• Resolve disputes

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices.

10. Children’s Privacy

Our products and services are not intended for children under the age of 13.
We do not knowingly collect information from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with a new “Last Updated” date.

12. Contact Us

For any queries regarding this Privacy Policy, contact us at:

info@perfectpieces.co
perfectpieces.co